PRIORITY SERVICES
Priority Services in Victoria
Our priority services are designed to support customers who are experiencing vulnerability and need us the most.
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Is your heater working as hard as it should?
Get more from your gas this winterService your heater and get cosy knowing it’s running efficiently. Click here to find a licenced gas fitter in your area.
There is no better time to switch to natural gas
Home RenovationsOur step by step guide shows how to connect your home
Your gas connection is safe, secure and here to stay
Victoria’s Energy FutureThe Victorian Government has announced that from 1 January 2024, all new dwellings seeking planning permits will be required to be all-electric. Consequently, new homes, residential subdivisions and apartment buildings that need planning permits for construction will no longer be allowed to connect to the gas network.
Home Safety
Appliance SafetyLike all home appliances, it is important to take care with the gas appliances in your home. Read more about maintaining natural gas appliances, safety in and around the home and what to do if you smell gas.
What is happening in your area?
Maintenance & Upgrade WorkFrom time to time we may undertake works in your street to maintain or improve the gas network. Find out where, when and why?
Is Gas In My Street
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- SAFE OPERATIONs
Managing our network
The safe operation of our gas networks is the most critical thing we do. We use best practice network management systems to ensure the network is safe and reliable for our customers and workers.
Connection Process
Read our step by step guide to connecting your home to natural gas
PUBLICATIONS: AGIG Releases 2024 ESG Report
Australian Gas Infrastructure Group (AGIG) is pleased to publish its Environmental, Social and Governance (ESG) suite of reports for 2024, representing the Group’s ongoing commitment to transparency and the disclosure of ESG targets and performance.
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PROJECTS: A pathway to a cleaner energy future
Hydrogen Park Gladstone (HyP Gladstone) continues AGIG’s hydrogen leadership by extending our renewable gas footprint into Queensland.
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NEWS: Melbourne gas mains ready for 100% renewable hydrogen
A renewable hydrogen-powered future is a step closer in Victoria, with Australian Gas Networks (AGN), part of Australian Gas Infrastructure Group (AGIG), completing two decades of upgrades to its infrastructure, which means its gas mains supplying the state are world class and hydrogen-ready.
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AGIG acknowledges the Traditional Custodians of the lands upon which we live and operate, and we pay our respects to Elders past, present and emerging. We recognise Aboriginal and Torres Strait Islander people’s historical and ongoing connection to land and waters, and we embrace the spirit of reconciliation.