To report an outage for your specific premise, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 132 691.

Regulations in Victoria are changing...

Considering Natural Gas?

Starting January 1, 2025, new gas connections in Victoria will incur an upfront fee.
Good News!
Find out if you are eligible for a standard gas connection without an upfront fee...
Submit your Service Connection Request (SCR) by December 31, 2024.

Home Renovations

There is no better time to switch to natural gas

Our step by step guide shows how to connect your home

Victoria’s Energy Future

Your gas connection is safe, secure and here to stay

The Victorian Government has announced that from 1 January 2024, all new dwellings seeking planning permits will be required to be all-electric. Consequently, new homes, residential subdivisions and apartment buildings that need planning permits for construction will no longer be allowed to connect to the gas network.

Low Carbon Strategy

The future of gas in Australia is renewable

As part of the AGIG, we are working towards fully renewable gas for all our networks.

Appliance Safety

Home Safety

Like all home appliances, it is important to take care with the gas appliances in your home. Read more about maintaining natural gas appliances, safety in and around the home and what to do if you smell gas.

Maintenance & Upgrade Work

What is happening in your area?

From time to time we may undertake works in your street to maintain or improve the gas network. Find out where, when and why?

Is Gas In My Street

Enter your street name and select suburb

gas vs electricity

What is the cheaper energy option for my home?

Natural Gas, Electricity and Solar: Finding the right energy mix for your home. Most Australian homes have the option to use electricity from the network, natural gas and solar energy for their energy needs. But which is the best option for your home?

Gas vs Electricity

safe operations

Managing our network

The safe operation of our gas networks is the most critical thing we do. We use best practice network management systems to ensure the network is safe and reliable for our customers and workers.

Connection Process

Read our step by step guide to connecting your home to natural gas

AGIG releases 2022 ESG Report

Australian Gas Infrastructure Group (AGIG) has released its 2023 Environmental, Social and Governance (ESG) Report, detailing performance and achievements for 2023 and outlining progress towards our longer-term ESG targets.

Updated Gas Substitution Roadmap

Australian Gas Infrastructure Group (AGIG) notes the release today of the Victorian Government's updated Gas Substitution Roadmap.

Melbourne gas mains ready for 100% renewable hydrogen

A renewable hydrogen-powered future is a step closer in Victoria, with Australian Gas Networks (AGN), part of Australian Gas Infrastructure Group (AGIG), completing two decades of upgrades to its infrastructure, which means its gas mains supplying the state are world class and hydrogen-ready.

Renewable Gas one step closer for Gladstone

The COVID-19 pandemic has challenged the entire Australian community, forcing us to change the way we work and interact with each other.

1st Renewable Hydrogen

Hydrogen Park South Australia Opens for Business

1st Renewable Hydrogen

Shrine of Remembrance

Shrine of Remembrance

Get creative with your BBQ this summer

Easy Bbq Recipes to try

5 Property-Based House Hunting Tips

5 Property Based House Hunting Tips

How to Connect to Gas When Moving House

How to Connect to Gas When Moving House

Your Gas Connection Guide When Building a New Home

Gas Connection New Home

The Gas Connection Process When Renovating

Gas Connection During Renovation

5 Location-Based House Hunting Tips

5 Location Based House Hunting Tips

5 tips to ensure your favourite appliances last longer

Appliance Cleaning Tips

4 Benefits of Gas Appliances

4 Benefits of Gas Appliances | Multinet

Footy Night

Myth vs Reality

Myth vs Reality

Call us

Leak 132 691

Fault 132 691

General 1300 887 501

AGIG acknowledges the Traditional Custodians of the lands upon which we live and operate, and we pay our respects to Elders past, present and emerging. We recognise Aboriginal and Torres Strait Islander people’s historical and ongoing connection to land and waters, and we embrace the spirit of reconciliation.