Our rebate offers will save you hundreds when you switch to natural gas appliances.

There is no better time to connect to natural gas and enjoy the benefits of gas appliances.

Multinet has a range of rebates available when you connect your home to natural gas or install new natural gas appliances. Select an offer below to find out more.

$500 New Connection Bonus

Take advantage of a $500 New Connection bonus when you connect an existing home to the Multinet natural gas network. A natural gas connection is the first step to connecting gas appliances and enjoying the reliability and convenience of natural gas in your home.

A New Connection Bonus must be claimed with the installation of the first natural gas appliance in your home.


A special offer will also be available in 2023 for connecting infill redevelopment build projects to natural gas (e.g. knock-down rebuild and residential subdivision).


For more details about Multinet’s rebate offers, check out our FAQs below or email or call our Promotions Team on 03 8840 3880 for more information.

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FAQs about our rebate offers


$500 The New Connection Bonus is for existing homes connecting to natural gas for the first time and installing at least one natural gas appliance (appliances are also eligible for an appliance rebate!) A special offer in 2023 is extended to Infill Redevelopment properties (e.g. knock-down rebuilds and residential subdivision). This New Connection Bonus is not applicable to properties within New Estate developments. 
$500 Natural gas hot water, indoor flued heaters and whole of home heating systems. Only applicable for first-time installations of each rebate category.
$500 Natural gas pool and spa heaters.   
$250 When flued or whole of home heating replaces a pre-existing appliance, or is an additional heating appliance.
$250  Other natural gas appliances including cooktops, ovens, barbeque, pizza ovens, clothes dryers and outdoor heating.
$250 Between 1 September 2023 and 31 December 2023 an energy efficiency bonus is available for natural gas hot water and heating appliances with a minimum energy efficiency rating of 5 stars (as determined by the Australian and New Zealand Equipment Energy Efficiency Program). The rate will increase to $350 if the appliance is 7 star.  



Appliance rebates (also called ‘cashbacks’) are available to homes and small businesses in Victoria who are connected to the gas network owned by Multinet Gas Networks. There are no restrictions imposed on customers relating to the energy retailer, nor brand or star rating of appliance they choose.  To find out if your property is in a Multinet Gas Networks area, refer to our postcode list here.

Availability of, and terms and conditions pertaining to rebates vary, depending on the type of appliance being installed as well as the property type (new build versus existing). You can download Terms and Conditions here. If you are unsure about rebate eligibility or have a question to ask, simply get in touch with our Promotions Team on 03 8840 3880, Monday-Friday during business hours.

An appliance must be fully connected to claim the cashback. If a new connection bonus is applicable, the gas pipework and meter must be installed, with at least one natural gas appliance connected.


Multinet’s rebate campaign for 2023 commenced on 1 January 2023 and will now conclude on 31 December 2023 (‘Promotion Period’); noting the end date of this promotion has recently been extended.

For eligible appliances installed between 1 January 2023 and 31 October 2023, an application for cashback must be lodged by 31 December 2023 to be valid (visit www.mgnpromotions.com.au).

For eligible appliances installed between 1 November 2023 and 31 December 2023 a grace period for lodging an application for cashback will remain open until 29 February 2024.

Appliances purchased by 31 December 2023 will also be offered a 2-month grace period to facilitate installation and cashback application.

If an existing home property also connected to natural gas for the first time, a once-off $500 connection bonus is payable. The connection is considered to be finalised once a gas meter has been installed and at least one appliance has been fully connected. The timelines for cashback application for this incentive will be aligned with the appliance installation outlined above.

If for any reason you experience circumstances that may impact claiming by the set deadlines noted above, the applicant must contact Multinet Rebate Team on 03 8840 3880 or multinetpromos@agig.com.au before the deadline to get an extension in writing. Claims received after the deadline period and without prior approval will not be valid.


Natural gas incentives (including Appliance Rebates and New Connection Bonus) can be received in one of two ways:

  • - If your installer is registered with Multinet as a rebate partner they will manage the rebate claim on your behalf and offer you a discounted price. If so, it should be itemised on your installation invoice. Your installer will take care of the rebate paperwork for you and be reimbursed by Multinet – no action is required by you.
  • - If your installer doesn't provide this service to you, you can visit our Cashback website to make your own claim once your gas connection has been completed and/or your new appliance has been commissioned. You will need to provide a copy of the appliance Gas Compliance Certificate and your purchase/installation invoice as part of the application. Approved cashbacks will be paid as a deposit to a nominated bank account. 


If you have already selected your appliances and are looking for a local gas installer, you can find one through the Master Plumbers Victoria website, or get in touch with us on 03 8840 3880 for a referral to one of our friendly rebate partners. If you’re just now thinking about connecting your home to gas, speak to your local gas installer (gasfitters, gas appliance stores) for advice and ideas on how best to introduce natural gas to your home.


Each offer is subject to our full Terms and Conditions.

If you are unsure about rebate eligibility or have a question to ask, simply get in touch with our Promotions Team on 03 8840 3880, Monday-Friday during business hours.