Multinet gas - PSP Services

Gas Appliance Safety Check

As a Priority Services customer, you can access a free safety check of the gas appliances in your home, including heaters, hot water systems, cook tops and ovens. We will cover the cost of this gas appliance safety check and pay the gasfitter directly.

Please complete the application form below, and we will contact you to arrange all further details. For more information or assistance in completing this form, please call 1300 427 777 (Monday to Friday, 8am-5pm) or email customercare@agig.com.au post or PO Box 449 Mt Waverley VIC 3149.

Your Priority Service Customer # (this was provided in your welcome email):*

This field is required

First Name:*

Last Name:*

Email Address:*

Phone Number:*

Either phone or mobile is required

Mobile Number:*

Either phone or mobile is required

Gas appliances to be checked (please select all that apply):

Heater

Radiant Convector Convection heater Radiant gas heater Gas ducted heating Don’t know

Hot water system

Gas storage system Gas instantaneous system Gas solar hot water system Don’t know

Cooktop Or Oven

Cook top Convection oven Conventional oven Don’t know

Other (please specify)

0 of 100 characters

You are applying as:

Tenant Homeowner (or Landlord) Other (please specify)

0 of 100 characters

Important information

From registration, Priority Service customers are eligible to access this service once in a 2-year period. Any Priority Service customers requesting this service more frequently will be assessed on a case-by-case basis.

When you submit this form, you confirm that you are authorised to approve works to be conducted at your home and accept all liabilities will be between yourself and your chosen gas fitter. By submitting this form, you also acknowledge that MGN does not hold liability for any further costs, damages or losses that may result from the outlined works, except where Competition and Consumer Law applies.

If you have any questions or queries, please contact us on 1300 427 777 (Monday to Friday, 8am-5pm) or email customercare@agig.com.au

Gas Installation and Appliance Repairs

As a Priority Services customer, if you suspect that the gas installation (service line) to your home, or gas appliances in your home, need repairing, we can help. Specifically, we will work with you to determine what needs repairing, the extent of that repair and attempt these repairs following two steps:

Step 1: A gas fitter or plumber of your choice will attend your home and inspect the gas installation (fitting line) and appliances to assess the extent of the repair needs. If you are unable to engage a gas fitter, our team can assist with connecting you with a Master Plumbers endorsed gas fitter/plumber to conduct these checks.
Step 2: The attending gasfitter will be authorised to attempt immediate repairs up to the cost of $1000.00. If repairs required fall outside of this scope, we will work with you on a case-by-case basis to ensure the safe restoration of your gas supply.

To access this service, please complete the application form below, and we will contact you to arrange all further details. If you are currently renting your home, please contact your property manager or landlord to arrange any required checks and repairs.

For more information or assistance in completing this form, please call 1300 427 777 (Monday to Friday, 8am-5pm) or email customercare@agig.com.au

Your Priority Service Customer # (this was provided in your welcome email):*

This field is required

First Name:*

Last Name:*

Email Address:*

Phone Number:*

Either phone or mobile is required

Mobile Number:*

Either phone or mobile is required

Do you suspect that your gas installation (fitting line) needs repairing

Yes No Don’t know

Suspected gas appliances to be repaired (please select all that apply)

Heater

Radiant Convector Convection heater Radiant gas heater Gas ducted heating Don’t know

Hot water system

Gas storage system Gas instantaneous system Gas solar hot water system Don’t know

Cooktop Or Oven

Cook top Convection oven Conventional oven Don’t know

Other (please specify)

0 of 100 characters

You are applying as:

Tenant Homeowner (or Landlord) Other (please specify)

0 of 100 characters

Important information

If you have any questions or queries, please contact us on 1300 427 777 (Monday to Friday, 8am-5pm) or email customercare@agig.com.au

New Services Application Form

Choose your request

Gas Appliance Safety Check

Gas appliances to be checked (please select all that apply):

You are applying as:

Important information

Gas Installation and Appliance Repairs

Do you suspect that your gas installation (fitting line) needs repairing

Suspected gas appliances to be repaired (please select all that apply)

You are applying as:

Important information